I recently brought a Havanese puppy into my home. I was recommended the windy willow pet service for training. I am delighted to share that this program is awesome. It is gentle and effective; both me and my puppy Benjamin enjoy the exercises. We are both learning so much about each other. You can really tell that Rachelle, the author, loves and understands dogs. Thank you for being so dedicated and willing to share your wealth of knowledge and insight.